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Message
Touchpad mouse pointer frozen
Posted on 9/9/14 at 11:38 am
Posted on 9/9/14 at 11:38 am
the mouse pointer on my laptop is frozen. I restarted my computer and it worked for a minute or 2 then froze again. luckily my laptop is a touchscreen so I am still able to navigate but it's much more difficult than using the touchpad. anyone got any ideas of what could be the issue or how to fix it? thanks 
2
Posted on 9/9/14 at 12:51 pm to Fearthehat0307
Some laptops have a switch or button that turns the trackpad on and off.
Posted on 9/9/14 at 12:55 pm to Fearthehat0307
mac >>> windows 
Posted on 9/9/14 at 12:58 pm to Korkstand
being that when I awake it from sleep mode or restart it works for a few seconds before freezing again, it doesn't seem like this would be the issue. i'm not that tech savvy though so maybe it is
Posted on 9/9/14 at 1:25 pm to Fearthehat0307
quote:Many laptops also disable the trackpad while you're typing, so perhaps you have a stuck key?
being that when I awake it from sleep mode or restart it works for a few seconds before freezing again, it doesn't seem like this would be the issue. i'm not that tech savvy though so maybe it is
Posted on 9/9/14 at 1:35 pm to Korkstand
how would that issue be resolved or how should I check to see if that is the problem?
Posted on 9/9/14 at 1:36 pm to Fearthehat0307
also the pointer after it freezes completely disappears. don't know if that adds any extra insight
Posted on 9/9/14 at 1:40 pm to Fearthehat0307
quote:
how would that issue be resolved or how should I check to see if that is the problem?
Tap some keys a few times to unstick (most likely control if you don't notice any erratic stuff). When you click links, do they open in a new tab every time? If so, CTRL is probably stuck.
Or this might not be the issue at all.
Posted on 9/9/14 at 1:42 pm to Fearthehat0307
quote:
being that when I awake it from sleep mode or restart it works for a few seconds before freezing again, it doesn't seem like this would be the issue.
I found this just now:
quote:
After some major frustrations with troubleshooting, I finally figured out what must have happened. In reaching for Fn-F10 to mute my sound, I had inadvertently hit Fn-F9, which turns off the trackpad. The disabling of the trackpad didn't take effect immediately upon hitting Fn-F9; it probably took 30 seconds or a minute before I lost the cursor. There was also no notification on the screen to tell me that I had disabled my trackpad (in the same way this laptop displays "Caps Lock ON" or "Caps Lock Off" in big bubbles when I hit that key) and there was no confirmation dialog asking "You are about to disable your trackpad. Are you sure you want to do this?". The change only affected the account in which I was working when I had hit Fn-F9, which was reasonable; that also explained why the second account didn't lose its cursor. My guess is that Windows doesn't check to see if the trackpad is off immediately upon bootup but does it several seconds after giving you the desktop; that's why the trackpad still worked for a minute or so despite supposedly being off. Once I turned the trackpad back on with another Fn-F9, everything was perfect again.
So perhaps you have accidentally disabled the trackpad, and there's a delay before Windows disables it.
Posted on 9/9/14 at 3:40 pm to Korkstand
quote:you are my fricking hero
I found this just now:
quote:
--------------------------------------------------------------------------------
After some major frustrations with troubleshooting, I finally figured out what must have happened. In reaching for Fn-F10 to mute my sound, I had inadvertently hit Fn-F9, which turns off the trackpad. The disabling of the trackpad didn't take effect immediately upon hitting Fn-F9; it probably took 30 seconds or a minute before I lost the cursor. There was also no notification on the screen to tell me that I had disabled my trackpad (in the same way this laptop displays "Caps Lock ON" or "Caps Lock Off" in big bubbles when I hit that key) and there was no confirmation dialog asking "You are about to disable your trackpad. Are you sure you want to do this?". The change only affected the account in which I was working when I had hit Fn-F9, which was reasonable; that also explained why the second account didn't lose its cursor. My guess is that Windows doesn't check to see if the trackpad is off immediately upon bootup but does it several seconds after giving you the desktop; that's why the trackpad still worked for a minute or so despite supposedly being off. Once I turned the trackpad back on with another Fn-F9, everything was perfect again.
--------------------------------------------------------------------------------
So perhaps you have accidentally disabled the trackpad, and there's a delay before Windows disables it.
come to think about it, I do remember hitting function F10 to mute it yesterday and I probably did exactly that. it's working now that I hit function F9
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