re: bad service from Farm Bureau?

Shop around for another agent before you bail.

Only negative issue I had was they would not accept me cancelling my auto insurance when I changed to a different company. The agent wouldn't return my calls, letters would go unanswered. The only way I was able to get a response was when they sent me to collections 2 years later. I was able to show I tried to cancel numerous times, and had new insurance with no lapses. Still took several months for them to "reconcile my account". I was freaked out for a few years after that I would have a flag on my license or a negative mark on my credit.