re: Any Personal Experiences with Safelite Windshield Replacement?

Yes. I called them to replace a window in a minibus. Gave me a quote under $300. They showed up with a window without the defroster strip and said they would return. He returned when I was gone. He called me and said I'm at the office to replace your window.
I asked him to please check in with the office first.He didn't.
Got a call from the office saying the bill was $800.I said put him on the phone.
$800! What the hell!
Never mind.
He says "too late, I already installed it." I said "But I haven't paid you yet." "Tell you what I'm gonna do. I'm gonna make a few calls for pricing with other companies.
If your price holds up I'm gonna pay you.
If not, take it out.
You shoulda checked in first dude."
Got a call back in 5 minutes dropping the price almost $400.