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re: Any Personal Experiences with Safelite Windshield Replacement?

Posted on 4/11/21 at 7:03 pm to
Posted by HonoraryCoonass
Member since Jan 2005
18121 posts
Posted on 4/11/21 at 7:03 pm to
I’ve had two windshields replaced by them at my house. Neither were good. The first replacement they did was a couple of days before a long trip in which the moldings on either side of my windshield blew off. They replaced new ones free of charge when I got home.

Earlier this year, they sent out a guy that was clearly new. He left a 1/8” gap at the top of the windshield, and the side moldings were loose as hell. He also screwed up the billing between them, the insurance company, and me, that took a month to sort out. I had to take the car to their shop so they could reinstall the windshield properly.

I’m definitely done with them.
This post was edited on 4/11/21 at 7:06 pm
Posted by dakarx
Member since Sep 2018
6906 posts
Posted on 4/11/21 at 7:13 pm to
I've used them 3 times, twice they came to the house and replaced windshields, and once to my office to repair stone chips.

Each time went very well, the work was performed well and to my satisfaction.

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