re: Dome Sections Gone

The Saints have had the luxury of not having to give a shite about customer satisfaction and positive customer engagement for the past 15 years.

The lack of transparency in how they distributed tickets to the single games this past football season to season ticket holders that “opted-in” and then dumping the return Bears tickets on Seat Geek illustrated this.

It was also completely dysfunctional of them to offer us tickets for single games this year and not tell us pricing of those seats up front and then taking it out of our prepaid credit after for an arbitrary number that was not 10% of what we originally paid.

“Not knowing what sections” and lack of transparency around it is abysmal service + patently false and I hope the local media has the courage to keep pressing on them.

Clearly, construction designs and permits had to illustrate the future plans to be approved and reconfigure the state’s building. They just wanted the interest free loan for the 5,000 seats in the interim.

At this point, they need to be completely transparent. We have X season ticket holders that occupy Y number of seats. Exactly Z number of seats are being impacted short term and long term.