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re: Anyone cancelling their out of country trips right now?

Posted on 3/1/20 at 5:20 pm to
Posted by Nole Man
Somewhere In Tennessee!
Member since May 2011
7269 posts
Posted on 3/1/20 at 5:20 pm to
Not yet, but watching the situation in Europe. We have a Viking River Cruise that departs from Amsterdam 4/19, ending up in Basel. We could have cancelled by 2/29, but lost half of the $7k cost, so frick that. Have trip insurance, but we'd have to have a cancellation to probably cover that.

Thinking is if it gets that dire, they'll have to cancel like their Asian cruises. As a repeat customer, you'd assume there'd be incentives to rebook. Viking is all about customer service and image so I can't imagine they wouldn't ultimately do something. Why take that risk and potential liability of bad PR and lawsuits potentially?

If I wasn't out any money at all, I'd probably cancel, but we're just waiting for now. Wash your hands. Avoid sick people. Take extra Vitamin C and PRAY is the plan. Not seeing the effectiveness overall of masks at this point, but may buy a N95 set just in case despite experts saying it'd probably do no good anyway.



They did recently send this:

07FEB2020
Dear Viking Guest, Thank you for choosing Viking for your upcoming voyage. As you may be aware, an outbreak of coronavirus, that causes respiratory illness, was detected in the city of Wuhan, Hubei Province, China. We are monitoring the situation closely and are heeding travel guidelines from the U.S. Department of State, the Centers for Disease Control and the World Health Organization.

Please know the safety and security of our guests and crew is always our top priority. While your journey may not be in the general vicinity of the outbreak, as a precautionary measure, we have implemented enhanced health screenings (via a health care questionnaire) for all guests boarding our vessels within the next 90 days. Additionally, any guests who have traveled from or through mainland China within 14 days of the beginning of their trip with us, will not be permitted to embark the ship.

If you have any questions or concerns regarding your upcoming sailing, or have recently visited China within 14 days of your itinerary, please contact Reservations at 1-855-300-3970, Monday through Friday, 4:00 AM to 9:00 PM, and Saturday to Sunday, 5:00 AM to 7:00 PM, PT.

Thank you for your patience and understanding.

Sincerely,
Viking


Yeah. No Chinese Tourists.
This post was edited on 3/1/20 at 5:26 pm
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