quote:
Restaurants have to do this to profit. I have a buddy that told me Waitr takes their cut in the front and also charges the restaurant on the backside which explains the reason. They literally have to raise cost to ensure a decent profit I am not going to argue it sucks, but that is the reason. They take more than the five dollars they charge you they also charge the house a percentage.

Waitr takes a 15% cut and uber eats is 28% or more. Waitr charges the person that orders $5. A restaurant should not have to raise their prices at all. People are not deciding to not come in to the restaurant and getting delivery that often. These are orders you would not have gotten otherwise. Personally, I want every to go order going through waitr even with them taking a cut. The efficiency of it having to take the order or payment is a blessing

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Posted by GynoSandberg

Member since Jan 2006

72099 posts

Posted on 6/12/18 at 7:40 am to jmarto1

quote:
Waitr takes a 15% cut and uber eats is 28% or more. Waitr charges the person that orders $5. A restaurant should not have to raise their prices at all.

quote:
Personally, I want every to go order going through waitr even with them taking a cut.

How many Waitr orders are you getting a day? It's a food cost killer without a price increase. As delivery service gains in popularity and you get more orders, you could get hammered. Then you go to raise the price and get backlash.

quote:
These are orders you would not have gotten otherwise.

Right, it's lagniappe, you're not counting on it to survive, so why not nullify that 15% rake by raising the price slightly? On top of the $1200 you paid on the front end to get the service. I dont need Waitr orders, so if someone thinks it's too much, oh well.

I raised prices 15%, havent heard any blowback from the customer, and Waitr business is increasing every week fwiw

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