re: Maybe I look like a white supremacist?

quote:

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The first thing you should say to a person you have to deal with is, “I hope everyone is treating you well today.” They will light up. Follow that up with “Because I know people are crazy.” After that, they will do anything for you.

Try it with the Wal Mart cashier. Try it with anyone who has to deal with drivers. This is solid gold. I use it every day.

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Nailed it.

And I tend to follow up any of my misdeeds (real or perceived) with this defense



People tend to take you as on their side and well intentioned pretty quick if you lead with empathy for their situation and are fine with apologizing for being clumsy when things are off track. I don’t care if strangers I’m not seeing anytime soon think I’m a friendly idiot instead just of an intelligent jerk.