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re: First Time Using Uber: It's basically a taxi service with a cool app

Posted on 6/22/17 at 10:04 am to
Posted by hiltacular
NYC
Member since Jan 2011
19690 posts
Posted on 6/22/17 at 10:04 am to
Miami probably doesn't have the black car option. I think Miami in general just has shitty taxi/uber drivers. I have had a number of interesting experiences with both yellow cab and ubers.

All I will say is to complain to uber about each of the rides and they will most likely comp it.

On another note, if you see a driver taking a long time to get to you or he is doing something funny, just cancel and uber will almost always reimburse you the $5 cancel fee.
Posted by No Colors
Sandbar
Member since Sep 2010
10492 posts
Posted on 6/22/17 at 10:10 am to
quote:

if you see a driver taking a long time to get to you or he is doing something funny, just cancel and uber will almost always reimburse you the $5 cancel f

Totally should have done this. There were like 5 cars within a few blocks of me. And i get the crazy Ukranian guy who goes to pick up his dry cleaning before he comes to get me.

Next time I hit the button it was less than 60 seconds.

What I don't understand is why people rate drivers so well. Like, every driver I have had has been rated 4.5 to 4.7 stars. Which is absurd. The older Cuban gentleman is a 4.7 all day long. Perfect. But the Crazy Ukranian isn't even a 2.0. He belongs in an institution. I am curious about why riders aren't more critical. They need to weed some of these guys out.
Posted by TigerGrl73
Nola
Member since Jan 2004
21279 posts
Posted on 6/22/17 at 11:38 am to
quote:

Miami probably doesn't have the black car option

It's called LUX, and I use it when we visit my 90 year old father in law and his high maintenance Brazilian wife.

Lyft is better in Miami than Uber. Uber LUX is fine although I did have a guy in an Acadia pick us up. I don't consider an Acadia a LUX vehicle, and the driver was not nearly as professional as the LUX guys that pulled up in black Surburbans.



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