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re: iPhone 6 question regarding Touchscreen issue

Posted on 6/22/17 at 4:07 pm to
Posted by GeauxTigerTM
Member since Sep 2006
30596 posts
Posted on 6/22/17 at 4:07 pm to
quote:

Let me know if you find out the trick to make it work again. Mine did the same thing this morning and I even went to AT&T store and the guy was stumped on why it won't allow or enable fingerprint.


Ended up being this it seems...

LINK

so my phone is headed for repair and I'm without my phone for about a week or so.

BTW...I had to eventually take it to a local repair place that I've brought other things to with great success, and he took one look at it, asked if I'd seen a grey flickering bar at the top (which I had when trying to get it to reboot) and he said it's Apple's issue and that I'd be better served just having them fix it/replace it.

Good luck.
Posted by Colonel Flagg
Baton Rouge
Member since Apr 2010
22858 posts
Posted on 6/23/17 at 6:47 pm to
Yeah it is an Apple issue and they won't own up to completely acknowledge it. They fixed the hardware issue on the newer models. It is not related to software and restoring will not solve the problem.

The only way to fix it temporarily is to flex the phone and hope to temporarily reset the connection in the phone.
This post was edited on 6/23/17 at 7:36 pm
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