re: Can a dealer give you a trade in value without seeing the car in person?

We did this with my daughter's car when she was away at college. She took pics of the inside and outside of car and emailed them. We told them about some repairs needed to the car. Gave me a price I was happy with. We met our daughter about half way and traded cars. While driving the car back a service light came on. I told them about it and they didn't care. Said their service dept would take care of any repairs they need to make.