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re: United CEO says if passengers are uncomfortable - it's their own fault
Posted on 5/29/17 at 4:32 am to Eurocat
Posted on 5/29/17 at 4:32 am to Eurocat
quote:FWIW, Scott Kirby is UAL President, not CEO. Oscar Munoz is CEO. UAL is getting beaten by Delta. To enhance competition, they've chosen to increase routes rather than comfort. After the Dao incident, it's obviously a fine line. Unless kirby is talking about reclining pitch though, I'm not sure how a moderate pitch increase affects ability to seat more passengers.
United CEO
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