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re: United CEO says if passengers are uncomfortable - it's their own fault

Posted on 5/28/17 at 11:44 pm to
Posted by AggieDub14
Oil Baron
Member since Oct 2015
14624 posts
Posted on 5/28/17 at 11:44 pm to
The FAA and DOT. More likely the DOT. You get complaints? They fine you. That's how it works today for a lot of things in aviation.

I actually did a lot of work last year simulating wheelchair operations in airports. Huge DOT fines for too many wheelchair passenger complaints.
This post was edited on 5/28/17 at 11:45 pm
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