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Cox internet speeds ?

Posted on 4/26/17 at 11:58 pm
Posted by Tres7139
Member since Oct 2011
770 posts
Posted on 4/26/17 at 11:58 pm
I currently have the ultimate package (up to 300mbps) and decided to do a few different speed tests tonight and see what I'm actually pulling.

After 3 sites, I consistently pulled between 8-9mbps download and upload. I was connected via wired not wifi fwiw.

So this tells me what, exactly? Should I just bump my speeds down to the other plan which is up to 15mbps? My internet seems fine and I rarely have any problems.

I stream mostly everything I watch, also.
Posted by mctiger1985
Baton Rouge
Member since Oct 2009
3693 posts
Posted on 4/27/17 at 5:25 am to
You should contact Cox and have them figure out the issue. Do you mean the other plan up to 150? Is your modem provided by Cox? If not, is it an ancient modem?
Posted by humblepie
Member since May 2008
536 posts
Posted on 4/27/17 at 7:21 am to
With cable internet the time of day can greatly impact your speeds due to sharing node bandwidth with the other connected homes. Try again on a non peak time to see if it gets better. Regardless of you results you should be complaining to Cox about this.
Posted by LEASTBAY
Member since Aug 2007
14322 posts
Posted on 4/27/17 at 9:06 am to
You sure your test didn't read MBps? That's mbps x 8. Not the same thing.
Posted by King George
Member since Dec 2013
5385 posts
Posted on 4/27/17 at 9:35 am to
quote:

I currently have the ultimate package
quote:

consistently pulled between 8-9mbps download
Holy shite!!! I thought I was getting fricked bad. They're reaming you out with a Louisville Slugger.

I was paying for 150 and getting 30-50. I ditched the combo modem/router and bought my own equipment. Not top of the line but quality stuff. I'm regularly hitting 150-170. Last night I hit over 200.
Posted by DoUrden
UnderDark
Member since Oct 2011
25965 posts
Posted on 4/27/17 at 2:26 pm to
I pay for 50 and get about 115 on average.
Posted by t00f
Not where you think I am
Member since Jul 2016
90486 posts
Posted on 4/27/17 at 5:52 pm to
Get that checked out, this is from my Ipad, have Cox NO 150 down

This post was edited on 4/27/17 at 5:53 pm
Posted by Carson123987
Middle Court at the Rec
Member since Jul 2011
66467 posts
Posted on 4/27/17 at 7:45 pm to
I have the 50mpbs package. Test just gave me 45/24
Posted by StraightCashHomey21
Aberdeen,NC
Member since Jul 2009
125444 posts
Posted on 4/27/17 at 11:12 pm to
first check your modem and router to see what speeds they are capable if you didn't get it from cox

often people pay for speeds but don't have the infrastructure at home to actually get it

that said if your only getting 9 down you need to call a tech out asap.
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