re: Switching Banks

i am going through the same BS with chase. we have been waiting since Feb for $1900 to be reimbursed. found out yesterday the claim was closed because I deposited 2000 cash to cover my mothers funeral expenses. (guess they figured the theives gave us our money back?) Long story short, wifes diaper bag was stolen with debit cards credit cards and check book. the theives tried to make a purchase with our safire card and it was declined. which was when we realized her wallet was stolen. Called chase cancelled credid cards, debit cards and notified that checkbook was stolen. We couldn't close the checking account yet due to auto drafts and checks waiting to clear. A few days later get a call from a chase bank in Dallas saying they had my wifes ID and someone wrote a check for 2000 and withdrew $1900 in the same transaction. They kept my wifes ID but still gave these people the money!!! we closed that account. turns out it was another persons check that was stolen from metairie. in march we get a 2000 returned check fee debited from our other chase checking account. It has been a complete nightmare trying to get our money back.