re: Anyone used "online" mortgage lenders?

quote:

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. Out of all the closings I've seen that have problems with delays or failing to close, the vast majority involve online or out-of-state lenders.

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I've been through a new purchase (1st time) and refinance with an OOS low cost online lender (two different companies). My lenders were always on top of "their end" of the loan and never once missed a deadline.

But

They aren't going to hold your hand/do your work for you like a local lender. If you have "complications" or something non standard, the responsibility to take care of it falls on you. My broker said most people don't file their documents on their given schedule

I had no problem handling my business/complications, but I would never recommend it to my sister who can't tell the difference between a $5 bill and $50