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re: Amazon Fire TV Remote
Posted on 1/18/17 at 11:51 pm to CENLALSUFAN
Posted on 1/18/17 at 11:51 pm to CENLALSUFAN
Plugged into an outlet. The app on the phone works fine.
I noticed that in settings it shows that the remote has an old version and may need to be updated but it doesn't give me the prompt like troubleshooting suggests. And this is the second device as well as remote.
If I restart everything it works fine but once the main console turns off, the remote may as well be a potato.
I noticed that in settings it shows that the remote has an old version and may need to be updated but it doesn't give me the prompt like troubleshooting suggests. And this is the second device as well as remote.
If I restart everything it works fine but once the main console turns off, the remote may as well be a potato.
1
Posted on 1/19/17 at 6:42 am to Scooba
Not sure man. I've got 3 fire tvs and 2 sticks and have never had an issue as described.
I'd call Amazon and ask them to help you out. If their tech support is on the level of their regular customer service, it should be pretty painless.
I'd call Amazon and ask them to help you out. If their tech support is on the level of their regular customer service, it should be pretty painless.
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