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Amazon Fire TV Remote

Posted on 1/18/17 at 9:17 pm
Posted by Scooba
Member since Jun 2013
19999 posts
Posted on 1/18/17 at 9:17 pm
I'm giving up on this POS. It un-pairs from the device every time it shuts down. The remote can't be used to wake the device. I have to unplug and reset it every day. (Or use the app on iPhone)

It doesn't give me the option to update the remote to the newest software.

Brand new batteries.

I've returned the first one. Second is doing the same thing.

Anyone have a fix?
Posted by Jj283
Houma
Member since May 2015
798 posts
Posted on 1/18/17 at 9:21 pm to
Is it the Fire tv itself maybe?

Are you powering it from the wall or do you have it powered by the tv USB?
Posted by Fight4LSU
Kenner
Member since Jul 2005
9760 posts
Posted on 1/18/17 at 9:45 pm to
Mine does that occasionally. I pop one battery out for a second then back in and it usually works again.
Posted by Box Geauxrilla
Member since Jun 2013
19118 posts
Posted on 1/18/17 at 11:04 pm to
Weird I haven't seen that issue
Posted by CENLALSUFAN
Beaumont
Member since Mar 2009
7208 posts
Posted on 1/18/17 at 11:24 pm to
Never had that problem..just recently started getting the battery is low warning..

Just for test purposes, download the fire tv remote app to your phone and see if your phone stays connected..if it has issues then it's probably the device..

Like someone else said, do you have it plugged into a USB plug on your tv or plugged into an outlet directly? I've read sometimes it doesn't get enough power through the USB slot in your tv.
Posted by VermilionTiger
Member since Dec 2012
37606 posts
Posted on 1/19/17 at 8:04 am to
It's most likely your Amazon Fire TV device. Something to do with your wireless network. If you could try changing the network channel on your modem, it might work.

If not, call them. I did and they went through the steps and determined it wasn't working. They sent me a brand new remote for free and it worked okay for a little while. It eventually started acting like the other one so it's either my Fire TV device or something to do with my wireless.

It didn't act like this before I moved where I moved and before I started using the modem I'm using now.
Posted by notbilly
alter
Member since Sep 2015
4751 posts
Posted on 1/19/17 at 8:52 am to
I have a similar issue with the Fire Stick in my bedroom. The fire tv in my living room works flawlessly. However, i figured out that my fire stick works a little different. I have to let it fully boot and then wait about 5-10 seconds before i hit the 'home' button. after that it works fine. it sucks and bothers me, but it least it works.
Posted by Mac
Forked Island, USA
Member since Nov 2007
14659 posts
Posted on 1/19/17 at 9:48 am to
My roommate just got a Fire TV and the remote didn't work from day 1.
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