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re: Nest nationwide outage. Honeywell just fine.

Posted on 7/26/16 at 11:09 am to
Posted by CAD703X
Liberty Island
Member since Jul 2008
78372 posts
Posted on 7/26/16 at 11:09 am to
What if you're controlling a vacation house (or you're on vacation) and it can't get the schedule info from the cloud and leaves your house vulnerable to this heatwave?

same thing happened earlier this year:

quote:

“Woke up to a dead nest and a very cold house,” a commenter wrote on the company’s forum. “Not good when you have a baby sleeping!”

“Mine is offline,” another customer tweeted. “Not enough battery (?) I’m traveling. Called nest. Known problem. No resolution


For those who are elderly or ill, or who have babies, a freezing house can have dire health consequences. Moreover, homeowners who installed a Nest in a weekend home, or who were on vacation, were also concerned that their pipes could freeze and burst, causing major damage.
This post was edited on 7/26/16 at 11:14 am
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