re: USPS - Lost item question

quote:

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File a claim on the USPS website. I got a refund recently for a package they didn't deliver and wouldn't return to me.

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This. I ordered a wallet and it said was delivered in my mailbox. It was not in my mailbox, so I filed a claim and received a check in the mail a couple of weeks later. I ended up getting my wallet after I filed the claim Apparently USPS has had a lot of issues with saying a package has been delivered but has not been put on the mail truck yet.