re: Booking through VRBO

I have a condo in Orange Beach that is managed by Brett Robinson. Their rentals are listed on their own website and also on VRBO.

As with any case, be careful when you rent anything on line. A buddy of mine rented a place in Destin on VRBO for two families. He was emailed and told the owner would meet him at the place to give him the keys. The two families showed up only to find someone else there. Turned out VRBO had been hacked and the actual owner never received the reservation or payment. Here is the worst part, I asked him if he was able to cancel the credit card payment. He said, "I didn't use a credit card, the email requested that I wire the money using Western Union." Turns out the payment went to somewhere in England. He tried to get his money back from VRBO since he booked through their site. They pushed back a lot and I'm not sure if he was able to get a full refund. To top it off, there were no available places in the area big enough for two families. They ended up having to drive to Gulf Shores to get a place.