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Started By
Message
re: Did the Costa repair deal this past week...
Posted on 4/19/16 at 4:36 pm to Clyde Tipton
Posted on 4/19/16 at 4:36 pm to Clyde Tipton
if there was a problem with the lenses they why do you have to pay at all?
Posted on 4/19/16 at 4:41 pm to Hermit Crab
quote:
if there was a problem with the lenses they why do you have to pay at all?
As posted above. Their warranty still perplexes me.
This is my second go round. This time I thought the arm rubber seemed like a defect, but it was classified normal wear and tear.
I was told the lenses were defective and that I was given a discount from $69 to $25.
The first time, I sat my glasses down while cutting down a tree and smashed them into 6 or 7 pieces. Only the lenses survived. For about the same $36 bucks I got new frames and arms, but my old lenses back.
Posted on 4/19/16 at 4:52 pm to Hermit Crab
quote:
if there was a problem with the lenses they why do you have to pay at all?
I'm an idiot... Just went and re-read the e-mail. The lenses were the $11.95 warranty processing fee. Then $25 for new frames.
Brine
Frame Color: Tortoise
Lens: Copper 580P
Perform Repairs
Warranty Repairs Cost
Lens Damaged $11.95
Optional repairs Cost
Frame Damaged $25.00
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