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VOIP providers for business?

Posted on 4/7/16 at 9:15 am
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38592 posts
Posted on 4/7/16 at 9:15 am
Is this the way to go today?

Reliability depends upon Internet connection, so if one is starting a business in Louisiana in either Lafayette (LUS) or Ascension Parish (Eatel), probably wouldn't be an issue.

However, for businesses that rely upon Charter, Cox, AT&T or like, how is service for you and/or company that you represent?
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
65873 posts
Posted on 4/7/16 at 9:15 am to
Can your Internet provider offer VOIP?

That can be a good deal.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
78061 posts
Posted on 4/7/16 at 9:41 am to
Posted by bolinde
Ventress, LA.
Member since Sep 2010
27 posts
Posted on 4/7/16 at 9:42 am to
As a VOIP provider there we offer many options as to how we provide the service to you. These options range from premise based VOIP systems to Cloud offerings coming over your current Internet provider or dedicated circuits. And as said above backup plans for if you loose your Internet.
Posted by lsufan1971
Zachary
Member since Nov 2003
18359 posts
Posted on 4/7/16 at 9:44 am to
We use 8*8 VOIP service. I have had them for almost 3 years and I am very happy. We ahve several remote offices and they are all tied in together. We use their hosted solution. Very easy to manage and we have little down time. I have cox fiber at my main office.
LINK

The days of copper wired phones are coming to an end. At&T is getting out of the business and Verizon did a couple of years ago.
This post was edited on 4/7/16 at 9:46 am
Posted by WhoDat937
Member since Mar 2016
141 posts
Posted on 4/7/16 at 10:18 am to
Keep in mind business continuity aspects in case of failure. I'd assume cell phones would be used instead, but something to consider.
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167497 posts
Posted on 4/7/16 at 10:43 am to
VOIP for business can get expensive because they usually charge you by the minute, for any extra extensions, voicemail, etc if you want something like an actual office phone system. If you want just want one line then Google Voice and one of these is the way to go.

I have a "virtual office" with a few assistants that also work from home like me so I use Talkroute and it allows extensions, voicemail, greetings menu, unlimited minutes, etc for a flat fee. The only PITA is dialing out can be cumbersome because I have to dial my number first then the number I am calling or else it won't show up on caller ID correctly. They are fairly new though and are adding features. I can't complain at all for $24 per month. I even went to Fiverr and got a professional voice over person to do my greeting and menu for $20.
This post was edited on 4/7/16 at 10:47 am
Posted by bpinson
Ms
Member since May 2010
2668 posts
Posted on 4/7/16 at 11:11 am to
My employer offers a hosted, cloud based service that is facilitated via an IP connect, (typically Internet). Calls are not measured. We offer unlimited local calling within a 40 mile radius. We also offer an unlimited nationwide plan. Basically, we take the business owner out of the telephone business. You write us a check for the equipment and telephone service and it is all an OpEx. You have no maintenance agreements, software to maintain...basically no worries. Feel free to email me for more information, (bpinson@tec.com)
Posted by AnonymousTiger
Franklin, TN
Member since Jan 2012
4863 posts
Posted on 4/7/16 at 11:42 am to
I HATE Comcast for personal service, but their business service is actually not too bad.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
119475 posts
Posted on 4/7/16 at 1:07 pm to
We switched to VOIP at our office a few months ago. We went with Vertical. It was cheaper than Cisco. Nice features. You do need a good internet connection. I work from home and have only DSL available to me and at times of the day, people can't hear me because my upload speed is so poor.
Posted by ThePoo
Work
Member since Jan 2007
60616 posts
Posted on 4/7/16 at 1:48 pm to
for small businesses (5 extensions or less), something like Ooma office is cheap and effective


For larger businesses I see a lot of Cisco and Polycom IP phones more than anything
This post was edited on 4/7/16 at 1:52 pm
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