LOL BBB is a horrible organization and has zero power to do shite. They are a private organization but because they have Bureau in their name people think they are a Government entity with power. They operate like the mafia in that as a business owner you pay them fees and they "protect you" by making bad reviews go your way or go away. It's a waste of time. BBB is where Yelp got its business plan from.

I had my attorney shut the BBB up real quick over an issue I had with a client a long time ago. No one would take her case because she didn't have one, but the BBB tried to extort money out of me over her "claim". I paid that money to my attorney instead to serve them a notice they would be named in my suit against the client for libel and they shut up real quick.

The better thing to do is report it to the attorney general for unfair business practices.

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Posted by Enadious

formerly B5Lurker City of Central

Member since Aug 2004

17695 posts

Posted on 12/13/15 at 8:21 am to stout

quote:
The better thing to do is report it to the attorney general for unfair business practices.

Didn't consider this. Great advice!

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Posted by DownSouthDave

Beau, Bro, Baw

Member since Jan 2013

7386 posts

Posted on 12/13/15 at 9:04 am to stout

I've filed complaints with BBB twice, once with Garcia Roofing and once with Vistas parent company. Both times were after lots of back and forth with no resolve.

Both times my issues were taken care of within a week.

The BBB doesn't have any real power, but it can be an effective tool for consumers. It only takes a few minutes to make a complaint and it's free. It's worth a shot if you can't come to a happy medium with this guy.

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