Started By
Message

re: VW's Apology: $1,000 to affected owners

Posted on 11/10/15 at 2:00 pm to
Posted by AUbagman
LA
Member since Jun 2014
10574 posts
Posted on 11/10/15 at 2:00 pm to
Here's the email I sent out earlier to several VW email addresses. It probably won't be read, but I guess there's a chance:

Hello,

I just signed up for my "goodwill" package. While I feel it should be in the $2 - $3k range, it's a step in the right direction. I wanted to make a suggestion, especially if your end goal is to get the vehicles back to the dealership when the fix is implemented:

1. Extend the vehicle warranty. From the moment the fix is implemented, you should give customers piece of mind that if reliability suffers, VW will have our backs. We will effectively be test subjects carrying out long term road testing for you guys.

2. Cover routine maintenance for 2 years. The cost is high to maintain the TDI, especially with the DSG, and we payed a premium to be able to do so. This will also give you guys an opportunity to get people into the dealerships and provide feedback on the performance of the vehicle and new software.

3. Give a hefty voucher for current owners to either buy another VW down the road or trade in their current TDI. We should be afforded the opportunity to buy our next VW well below market value. It will carry some of your losses into the future, lowering the economic burden on your company in the short term.

Of course all of this can be offered in a way that releases VW from further claims of litigation. I'm sure if you guys explained yourselves, and how an attorney would get most of the money of a class action lawsuit, everyone would win and your company name could start rebuilding with your current owners. I'd rather not make attorneys wealthy over doing little to nothing.

I hope you guys read this and give this serious consideration, or at least something along these lines. I'd much rather drive my car, and feel good doing so, as I do enjoy it. I just want piece of mind that reliability and maintenance costs aren't going to break the bank once the fix is in. If you guys do so, I'll remain a loyal customer in the future.

Thank you.
Posted by oilmanNO
Member since Oct 2009
2845 posts
Posted on 11/10/15 at 2:07 pm to
Did you sign it AUbagman?
first pageprev pagePage 1 of 1Next pagelast page
refresh

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram