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re: Robinson Brothers Ford has the worst customer service ever
Posted on 4/25/15 at 10:04 am to RedFoxx
Posted on 4/25/15 at 10:04 am to RedFoxx
I am so delighted with the service department at a local dealership that I am strongly inclined to buy the same brand of cars in the future simply for that reason.
I used to own a few cars of another brand. Their service department was okay, but I got sick of them always trying to upsell me on shite and reminding me it was time for my ___ mile service. I burned out on it, and I'll never buy that brand again, even though they make good cars.
A friend bought another brand car. Their local dealer hit him for documentation fees and other add-on bullshite for a damned oil change. I scratched that brand off the purchase list right then.
Dealers should keep this in mind. They may screw people out of a few bucks in the service department a time or two, but that will be the last money they get from them or their friends and family.
I used to own a few cars of another brand. Their service department was okay, but I got sick of them always trying to upsell me on shite and reminding me it was time for my ___ mile service. I burned out on it, and I'll never buy that brand again, even though they make good cars.
A friend bought another brand car. Their local dealer hit him for documentation fees and other add-on bullshite for a damned oil change. I scratched that brand off the purchase list right then.
Dealers should keep this in mind. They may screw people out of a few bucks in the service department a time or two, but that will be the last money they get from them or their friends and family.
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