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re: Cajun RocketPot - My Experience
Posted on 4/20/15 at 11:10 am to swanny297
Posted on 4/20/15 at 11:10 am to swanny297
Customer service was great - admitted there was some manufacturing issues due to some new employees, and some machine settings were incorrect, also said they should have had better controls in place to detect it which they do now. No hassles arranging the return and the owner would personally inspect and guarantee a replacement or they offered a full refund. I am in manufacturing, actually a Quality Control Manager and understand how things like this can happen - I was very impressed and will probably give a replacement pot another shot...
This post was edited on 4/20/15 at 11:12 am
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