re: A Chef's Perspective

quote:

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One of the things I remember my GM saying was that restaurants are a game of pennies and that two or three bad guest issues can cause you to make 0 profit for the night.

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3 tables - prob $90-120 per table(Chili's check avg. with 2.5 guests)
can equal $100K/year

thats going to hurt the bottom line.
But you need to consider that chain restaurants comp meals left & right instead of solving problems before they happen. Its part of their biz model, as they hire & train less experienced staff(saving way more than 100k/year.)

So, there's some truth to that, but Jeez! if you are comping 3 tables a night...something ain't right.