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Watch ESPN/ SEC network through Cox issues
Posted on 2/14/15 at 4:04 pm
Posted on 2/14/15 at 4:04 pm
I have cox & I can't get SEC network content for some reason on the watch espn app. I can watch all of the espn content but it says "unauthorized to play this content" for sec network programs . Anybody have some insight/ solutions ? Im using an ipad fwiw.
6
Posted on 2/14/15 at 4:05 pm to doze4
Does your cable package include the sec network?
Posted on 2/14/15 at 4:13 pm to doze4
Make sure you have the sports tier package you need
Posted on 2/14/15 at 4:17 pm to doze4
You don't have the cable package
You can call and JUST get SECNETWORK for $5 a month extra. That's what I do
You can call and JUST get SECNETWORK for $5 a month extra. That's what I do
Posted on 2/14/15 at 5:23 pm to doze4
I had the exact same problem and spent more than an hour on the phone with cox and ESPN. No luck.
I used my friends att login and it worked the first time.
It looks to be a cox issue.
Edit: I have the top tier sports package through cox br. The guy at cox confirmed. he went as far as giving me a number to call thinking it was on ESPN side.
Everything worked except sec + content.
I used my friends att login and it worked the first time.
It looks to be a cox issue.
Edit: I have the top tier sports package through cox br. The guy at cox confirmed. he went as far as giving me a number to call thinking it was on ESPN side.
Everything worked except sec + content.
This post was edited on 2/14/15 at 5:26 pm
Posted on 2/14/15 at 6:58 pm to doze4
You have to download the watch ESPN app, enter your ID number and password
Posted on 2/15/15 at 10:05 am to doze4
There is definitely some sort of issue going on with COX. Like others, I've got the sports tier along with the SEC Network, but am unable to access SEC+ content online. The crazy thing is that all the other streaming content works (ESPN, ESPN2, ESPNU, etc.).
So far I've tried it on a Roku, iPad, Android phone, and a windows PC and they all give similar messages, "You are not authorized to play this content. Please contact your provider."
I had a chat session with a COX representative on Friday night and they had no solution. They said that I should be receiving the SEC+ content. The next step would seem that I'll bring my iPad to their service center to show them the error. If anyone has had any luck with getting COX to fix this problem or have any suggestions, I'd be grateful.
So far I've tried it on a Roku, iPad, Android phone, and a windows PC and they all give similar messages, "You are not authorized to play this content. Please contact your provider."
I had a chat session with a COX representative on Friday night and they had no solution. They said that I should be receiving the SEC+ content. The next step would seem that I'll bring my iPad to their service center to show them the error. If anyone has had any luck with getting COX to fix this problem or have any suggestions, I'd be grateful.
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