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re: On the phone with Cox to cut the cord, and they're having none of it

Posted on 1/29/15 at 8:09 pm to
Posted by TigerMyth36
River Ridge
Member since Nov 2005
39738 posts
Posted on 1/29/15 at 8:09 pm to
Never call if you really mean to quit. Only call if you want them to lower the bill.

You have to return the box and remote in order to complete the cancellation and stop billing so you might as well just bring it in and drop it off and cancel in person.

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