re: Group racks up $350 restaurant bill, proceeds to assault waitress/kitchen staff

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I went to Portico on Coursey right before it closed down, and watched a woman send back every single thing that was brought out. She sent back the app saying it wasn't as good as she thought it would be, sent back the next app because she thought it wasn't hot enough, sent back her entree for whatever reason

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This is why I miss one of our old managers. She hated people who pulled this crap so when I tipped her off about a potential party that would do this she made 100% sure that everything went smoothly so they had no right to complain.

One night a party of about 10 tried their very best and my manager made sure they had no room for complaint and didn't budge at any bullshite fabricated complaint. They ran me to death and made all kinds of ridiculous requests but I just smiled, gave good service and made sure everything came out good.

Finally they complained that my manager was helping me out "Y you need yo managa 2 help u out u can't handle dis on yo own?" and I said that I just wanted to make sure that everything went well as we have a shorter staff since we had cut many of them. Then they complained to my manager about a bunch of things but she countered back politely and wouldn't budge or give them a discount. Finally they realized they weren't going to get a discount and angrily scrounged together their bill and made a scene when leaving the place.

I also had a party of 2 baby mommas one time. They ordered 2 waters and an appetizer and it took me about 30 seconds to get their water, I brought out the water and they said "Weah our appetizer at?!?!" really loud, I said it takes longer than 30 seconds to make and they got all mad, and followed one of our other waiters into the kitchen to complain about my sassy attitude. They proceeded to cause ruckus and noise the rest of the time they were there.