We banked with them for about 15yrs.
1. Money withdrawn from our account by other members (2 occasions), took an act of congress to get it back even though the ATM cameras clearly showed them who withdrew the money.
2. Fraud case - money missing from our checking account that again took an act of congress to get back.
3. Credit scores in the low-mid 800s - interest rates for various loans/credit cards sucked compared to our credit union.

This post was edited on 12/9/14 at 10:29 am

3 ...

Report Post

Posted by lsujro

north of the wall

Member since Jul 2007

3926 posts

Posted on 12/9/14 at 10:38 am to swanny297

quote:
Credit scores in the low-mid 800s - interest rates for various loans/credit cards sucked compared to our credit union

Yeah banking with them won't make them more likely to give you a credit card account or get you a better rate. I'm not a huge fan of their cards anymore, but they are great if you don't have an established credit history.

To those talking about them not being local, they have a huge office in New Orleans. I'm not sure if that's their base, but there are hundreds of people there. IMO it's kind of best of both worlds - get perks of a big bank with a local feel.

To the OP, if your S/O has a Capital one card, you can link it with any bank accounts you have under one login. We had two checking accounts, a savings and a credit card all under one login for a while. Easy to transfer $ among the three and convenient only having a single login to remember

1 ...

Report Post

Posted by JMTIGER85

New Orleans

Member since Dec 2006

807 posts

Posted on 12/9/14 at 12:00 pm to swanny297

So basically the same thing that would happen at any other large financial institution?

The smaller regional banks, community banks, and credit unions should have better customer service, flexibility, and rates. For home/personal loans, I would rarely recommend a "large" bank.

As far as credit cards go, who cares what the interest rate is? You shouldn't be carrying a balance. Larger banks offer better rewards. I like Capital One's CCs due to the venture points and no international fees. This card may not make sense for everyone.

The bank you choose should fit your needs. I bank with Capital One for my checking account, emergency savings account, and credit card services only. It is easy to manage my day to day cash needs on the website and pay my bills.

My mortgages and other accounts are not with Capital One, as they don't offer competitive structures or rates.

0 ...

Report Post

Posted by TheHiddenFlask

The Welsh red light district

Member since Jul 2008

18384 posts

Posted on 12/10/14 at 4:22 pm to swanny297

I had a credit union debit my account erroneously twice for ATM transactions. They said they didn't store the tape, which was obviously a lie (this was 10 days later).

It can happen at any financial institution. Smaller banks are better at some things, but they generally aren't as good at being a checking and savings bank as the big guys.

Before anyone talks about fees, I have multiple accounts with multiple big banks and have never paid a fee.

1 ...

Report Post

Money Talk - Replies to Post

Return To Board

Page 1

Return To Board