re: OT Managers: How do you hold your direct reports accountable?

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My apologies, I misread the question. I have (too often) worked for incompetent individuals. Quite frankly, the best you can do is insulate yourself and survive. Be that person that everyone counts on for their competencey. And (if the situation permits) you may have to move on. I am the effective leader I am today because I learned a lot of what "not" to do from incompetent bosses.

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No worries. We lost one of our area managers to a competitor - she was being hired as a regional vp. She called with guidance and my best answer was that you remember all the absolutely stupid stuff that mgr X does or did do - just do the opposite and you'll be fine.

I have over 13 years with company and would hate to start over and I really can't see any of my competitors stepping up to match my current salary/bonus packages. So I try to be the one that our group goes to for answers/guidance without trying to make our boss look stupid.