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re: OT Managers: How do you hold your direct reports accountable?

Posted on 12/2/14 at 10:08 am to
Posted by Gorilla Ball
Member since Feb 2006
11825 posts
Posted on 12/2/14 at 10:08 am to
quote:

Two thoughts on leadership; - I am not always right, but I am always in charge. and - Ensure your actions are legal, moral, and ethical. Combine those two and you will succeed.


I like this.

question?
what if your direct report to is a complete idiot and dumb as a box of hair? I'm in outside sales and I'm aware of a lack of product knowledge, follow through, lack of budgeting skills and awareness - It drives me nuts and the more I work with this person I loose respect and question my insanity daily. But, if you told me what I would be bringing home on a yearly basis I would have said shut and do your job - it still makes you question your common sense hoping that people will wake up.

For example not replying to emails and then insisting that a reply was sent to myself. I never got the damn email can you just resend the damn thing and stop blaming our IT dept. I have learned just to send the damn email without ever expecting a reply. freakin amazing. I could go on but whats the point and its my vacation.
This post was edited on 12/2/14 at 10:18 am
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
34109 posts
Posted on 12/2/14 at 10:16 am to
They need to be shipped out then. When I took over I got rid of any weak links. I have 4 supervisors under me and two of them are probably better managers than I am. shite gets done.
Posted by Wolfhound45
Hanging with Chicken in Lurkistan
Member since Nov 2009
120000 posts
Posted on 12/2/14 at 10:46 am to
quote:

what if your direct report to is a complete idiot and dumb as a box of hair?

This is a very good question working in the public sector (in my instance, the military). You have people that are completely incompetent and yet cannot be fired (in the truest sense of the word).

In this example, play the long game (something I am horrible at doing - very impatient). Counsel, counsel, counsel and document, document, document. Establish your case for retaining or terminating the employee. It is nothing personal, just business. I use the following model (taught commonly in the miltary and very good in making these type of determinations);

- Does Know / Wants to Learn (Retain-Promote)
- Does Not Know / Wants to Learn (Retain-Train)
- Does Know / Does not Want to Learn (Counsel-Retain/Terminate)
- Does Not Know / Does not Want to Learn (Counsel-Terminate)

Bottom line, leadership is a collaborative effort. You have to make a determination (judgment call) as to whether the person truly wants to be a productive part of your team or not.
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