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re: OT Managers: How do you hold your direct reports accountable?
Posted on 12/2/14 at 9:26 am to finchmeister08
Posted on 12/2/14 at 9:26 am to finchmeister08
quote:
I seem to struggle with this. My directs tell me what there plan is and commit to it, but when they can't follow through, I can't seem to figure out what I should do about it. It's almost like they tell me what i want to hear just so I'll leave them alone. what actions do you normally take to hold your guys accountable.
Define specific task, action items required, person(s) responsible and due date. Set a calendar reminder in Outlook for follow-up.
Inspect what you expect. If a team member lets you down, coach them in private. Failure to comply with your reasonable deadlines may require a verbal warning followed by an e-mail. Second failure may require a written warning. Third e-mail, rinse and repeat. Fourth time, there isn't a fourth time. Conversely, when an individual does very well, praise them in public.
It's not the people in your life that you don't fire that make your life as a leader miserable, it's the ones you don't. And if you can't change the people, change the people.
This post was edited on 12/2/14 at 9:27 am
Posted on 12/2/14 at 9:35 am to Will Cover
quote:
Define specific task, action items required, person(s) responsible and due date. Set a calendar reminder in Outlook for follow-up.
My Outlook sounds like a slot machine every day. I am a following-up MFer. And my people know it. That means I no longer have to drag stuff out of them. They expect me to come asking and are prepared. I now have a culture of accountability & my life, and theirs, is now easier; because we know what is required to be successful.
quote:
If a team member lets you down, coach them in private.
Critical
quote:
when an individual does very well, praise them in public.
Just as critical.
We manage in a very similar way. I'll bet you do well at your job.
Posted on 12/2/14 at 9:56 am to Will Cover
quote:
Define specific task, action items required, person(s) responsible and due date.
This.
As I tell my Soldiers all the time, "Good fences make good neighbors." You are there to provide structure (boundaries) in terms of tasks, resources and time. Failure to do so creates confusion and frustration within the workplace. You should not have to micro manage (a convenient dodge from those who do not want to lead) but you do have to manage/lead (setting conditions for successful completion of tasks).
Two thoughts on leadership;
- I am not always right, but I am always in charge.
and
- Ensure your actions are legal, moral, and ethical.
Combine those two and you will succeed.
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