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re: Is DirecTV really bragging about "99% signal reliability" in their commercials?
Posted on 11/6/14 at 5:43 pm to Lsut81
Posted on 11/6/14 at 5:43 pm to Lsut81
quote:
If I remember right, they are JD Power's most reliable television provider
That's just based on consumer ratings, not actual reliability data.
When someone's DirecTV goes out due to weather, do you think most people factor that in to their perception of reliability, whether consciously or unconsciously? I mean, it's not DirecTV's fault you can't watch TV because the weather is bad, right? I imagine a lot of people give them a pass in those cases. But if someone's cable goes out, it's got to be the cable company's fault.
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