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re: problem with macbook pro retina on startup. help
Posted on 10/30/14 at 8:31 am to efrad
Posted on 10/30/14 at 8:31 am to efrad
quote:
In this case, OS X isn't even starting to begin with.
I don't necessarily agree with that. It could be all sorts of things. You don't know it isn't booting into OSX, all we know is that he can;t see it. I found this--
He certainly got nothing to lose but about 30 seconds of his time.
quote:LINK
I had the same issue with my 2008 iMac and Apple support walked me through the fix yesterday...
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
4. After a moment, you should see the spinning beach ball
5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
Apparently it's an issue with an automatic update that never quite got past the login screen.
Posted on 10/30/14 at 8:37 am to TigerGman
The link you are referencing is when that person DID start the OS X bootstrapping process but got kicked to a black screen during the OS X bootup. The OP is not even getting to the OS X bootstrapping process, it isn't even recognizing a volume to boot from in the first place. It isn't even getting the point where the safe mode and normal mode are even things that exist.
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