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Started By
Message
re: Question about Charter's Offer to Buy Out a Contract
Posted on 9/8/14 at 4:54 pm to StringedInstruments
Posted on 9/8/14 at 4:54 pm to StringedInstruments
quote:
Yeah well DirecTV isn't being all that great either. Quoted me a certain price and my bill was different. I even asked the lady to confirm that my bill would be that number and she repeated it to me. Of course it wasn't that number and now they're acting like they can't figure out why I would have been quoted that price.
I've had directv for 10 years. Never had that problem, until the last 2-3 months.
I got rid of ATT internet b/c they always messed my bill up and couldnt' fix it blah blah blah.
Ironic ATT bought out directv recently. Yes i know they haven't officially taken over or changed anything yet, just find that weird.
I called Sunday to cancel Directv and got $15 off for 2 years and free NFL sunday ticket max.
1
Posted on 9/8/14 at 4:58 pm to TeddyPadillac
quote:
I called Sunday to cancel Directv and got $15 off for 2 years and free NFL sunday ticket max
This is the problem for me. I got the same thing a month ago. I specifically asked the lady to tell me exactly what my new price would be. She never once mentioned that a $20 credit I was receiving from a renegotiation two years ago was one month away from expiring.
She even said if my bill was not what she was quoting me to call back and talk to account management to get it fixed. Well that fricking happened, and they're not fixing it.
I'm hoping if I call back threatening to cancel and go with Charter that they'll cave and give me the $20 credit back but I'm getting the feeling that they don't give a shite.
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