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re: charter internet down in Alabama
Posted on 8/23/14 at 5:56 pm to Mr Gardoki
Posted on 8/23/14 at 5:56 pm to Mr Gardoki
Charter has the worst customer service in the business, and depending upon where you're located their infrastructure can be crap as well. I switched to DSL back in 2003 because Charter went out about twice a week.
Posted on 8/23/14 at 6:01 pm to ForeLSU
During non peak hours, their customer service is super effing fast. When an outage occurs frick them.
Call in on your way to work sometime and they will refund you money in less than 10 minutes with a credit. Say you had outages for 2 days and they will refund you 1/15 of your bill. Some people around here that could be close to 15-20$
Call in on your way to work sometime and they will refund you money in less than 10 minutes with a credit. Say you had outages for 2 days and they will refund you 1/15 of your bill. Some people around here that could be close to 15-20$
This post was edited on 8/23/14 at 6:02 pm
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