Cabelas has fantastic customer service

I have a family member who works for Cabelas. He gets pissed off every time we talk about their miserable saltwater fishing section and the management's inability or unwillingness to improve it.


But he heaps a lot of praise on the company's stance on standing behind their products. He said he is amazed at the things that they will take back on exchanges and give refunds for with no questions asked. He said especially so on the Cabela's brand products more than anything else.

I had almost exact result with BPS waders last February.

Also had a pair of several years old Rocky Gore Tex hunting boots that leaked. Was tipped off to report them to W.L.Gore. They had me ship them in for testing. A couple weeks later they called and told me to pick any brand boot of similar price with a Gore tex liner and they'd replace them.