- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Man calls in internet service disruption - epic fail
Posted on 7/31/14 at 4:36 pm to Henry Jones Jr
Posted on 7/31/14 at 4:36 pm to Henry Jones Jr
quote:
No but it costs him money if the guy says "I'm not paying for this" and he has to stay there for an hour and explain mundane shite to him.
He had already driven out to the location, I doubt an extra man-hour is gonna break the bank. Especially considering this guy will probably call back with a similar issue and demand someone drive out to fix it, or cancel the service over nothing because now there's bad blood. I'm not saying the OP did anything wrong. In the service industry it can be hard as frick to bite your tongue and be nice to someone, but 9 times out of 10 killing them with kindness will pay off in the long run.
2
Posted on 7/31/14 at 4:44 pm to TheDrunkenTigah
Goodness gracious, that is some serious technological handicap. I've tried writing instructions down, making bookmarks, and friendly coaching but people with this sort of mentality regarding technology are horrible to deal with as they immediately forget how to use it within a week.
Posted on 7/31/14 at 6:02 pm to TheDrunkenTigah
quote:
I doubt an extra man-hour is gonna break the bank. Especially considering this guy will probably call back with a similar issue and demand someone drive out to fix it, or cancel the service over nothing because now there's bad blood. I'm not saying the OP did anything wrong. In the service industry it can be hard as frick to bite your tongue and be nice to someone, but 9 times out of 10 killing them with kindness will pay off in the long run.
frick that.
In the computer business, good deeds get punished. Every. Damn. Time.
Page 1 of 1
Popular
Back to top
Follow TigerDroppings for LSU Football News