Started By
Message

Passenger removed from plane because he tweeted about poor service

Posted on 7/23/14 at 11:51 pm
Posted by RedRifle
Austin/NO
Member since Dec 2013
8328 posts
Posted on 7/23/14 at 11:51 pm
LINK

On one hand it's such a beta move to tweet your frustration, but on the other it's scary that we live in a world where a GED holder in a blue polyester suit has such authority and power.
This post was edited on 7/23/14 at 11:52 pm
Posted by ehidal1
Chief Boot Knocka
Member since Dec 2007
37141 posts
Posted on 7/23/14 at 11:52 pm to
If true, that's fricking ridiculous
Posted by CheerWhine
A little bit of Mardi Gras
Member since Apr 2014
74214 posts
Posted on 7/23/14 at 11:53 pm to
Wow...
Posted by BayouBandit24
Member since Aug 2010
16592 posts
Posted on 7/23/14 at 11:54 pm to
Yea because the terrorists will now hunt down that one random stewardess
Posted by Sentrius
Fort Rozz
Member since Jun 2011
64757 posts
Posted on 7/23/14 at 11:55 pm to
quote:

Duff Watson and his two children were boarding a flight from Denver to Minneapolis on Sunday. Watson said he has priority boarding because he’s an “A-List” customer.

When he arrived to the gate, the agent wouldn’t allow his two children to board with him.

“I was left very upset, very embarrassed, very humiliated,” said Watson. “In leaving I said, ‘real nice way to treat an A-list, I’ll be sure to tweet about it.’”


quote:

Southwest Airlines tweeted an apology to Watson and says it is reviewing the matter.


That agent is as good as fired.
Posted by tketaco
Sunnyside, Houston
Member since Jan 2010
19605 posts
Posted on 7/24/14 at 12:03 am to
I'm sure he'd be cool if some stranger tweeted his name and his home address for all the world to see out of anger.

Actually, he sounds like a whiney shite bag. I'm sure there is more than what he's telling for the narrative.

Eta: She'll likely be retrained. No one is going to lose their job because one whiney bitch was inconvenienced.
This post was edited on 7/24/14 at 12:06 am
Posted by LosLobos111
Austere
Member since Feb 2011
45385 posts
Posted on 7/24/14 at 12:05 am to
Women will rule us with an iron fist

They rule social media already
This post was edited on 7/24/14 at 12:06 am
Posted by lsu480
Downtown Scottsdale
Member since Oct 2007
92877 posts
Posted on 7/24/14 at 12:16 am to
Its stupid but they let the family back on after he deleted it
Posted by yellowfin
Coastal Bar
Member since May 2006
97719 posts
Posted on 7/24/14 at 6:27 am to
Lesson here is quit being poor so you don't have to fly southwest.
Posted by Rand AlThor
Member since Jan 2014
9478 posts
Posted on 7/24/14 at 6:50 am to
It pisses me off that people get so upset about trivial shite that they do stuff like what that guy did. It's an inconvenience, not a death sentence. You don't need to try to get someone fired/reprimanded over something so trivial...

At the same time, stupid response by the agent. How did she know that he tweeted that? I know that he told her he was going to but she could have assumed it was an idle threat.. I wonder if the company notified her immediately.
Posted by BACONisMEATcandy
Member since Dec 2007
46644 posts
Posted on 7/24/14 at 6:53 am to
I'm not sure if Southwest is the worst of all the major airlines or if it's United. Either way I stay away from both at all costs.

Posted by Mung
NorCal
Member since Aug 2007
9054 posts
Posted on 7/24/14 at 6:57 am to
Dude tried to cut his kids in line. They didn't have his priority. Then he whines about it on Twitter. Bitch move IMHO. Go ride another airline and pay full price for 3 tickets together.
Posted by dewster
Chicago
Member since Aug 2006
25398 posts
Posted on 7/24/14 at 6:59 am to
That agent is probably getting fired for that. The tweet was bad, but the news stories about not letting the family board until the tweet was removed it are much so much worse.

They aren't totally clear if the kids had priority boarding (I'm guessing they did not)....so it leads readers to believe that this family was just singled out because of a jerk employee.

UPS, FedEx, General Motors, and even AT&T can teach Southwest a lesson on how to handle dissatisfied customers on twitter.
This post was edited on 7/24/14 at 7:06 am
Posted by GetCocky11
Calgary, AB
Member since Oct 2012
51393 posts
Posted on 7/24/14 at 7:02 am to
I'm flying Southwest for the first time this December. Should I expect poor service and a poor experience?
This post was edited on 7/24/14 at 7:03 am
Posted by NOX
Member since Dec 2009
5917 posts
Posted on 7/24/14 at 7:34 am to
quote:

On one hand it's such a beta move to tweet your frustration


OT problems
Posted by Chicken
Jackassistan
Member since Aug 2003
22046 posts
Posted on 7/24/14 at 7:59 am to
That obviously backfired on Kim...More people now know about her shitty service
Posted by Choctaw
Pumpin' Sunshine
Member since Jul 2007
77774 posts
Posted on 7/24/14 at 8:27 am to
no way i get off that plane. she would've had to call the cops and explain to them that she wanted me off cuz i tweeted something mean.
Posted by Topwater Trout
Red Stick
Member since Oct 2010
67593 posts
Posted on 7/24/14 at 8:27 am to
quote:

beta move to tweet your frustration


he told her that he would
Posted by bendellee
Member since Aug 2006
2428 posts
Posted on 7/24/14 at 8:38 am to
So, she won the insecurity pissing contest.

Lesson: Never bring hashtags to a nametag fight.
Posted by Feral
Member since Mar 2012
12458 posts
Posted on 7/24/14 at 9:05 am to
quote:

On one hand it's such a beta move to tweet your frustration


What's even more beta is that when the agent declined to let his kids board with him, he essentially implied in the story he automatically got rude with them and started talking about he was going to tweet about it.

Judging from the story, he apparently likes to tweet a lot about stupid airport stuff.
first pageprev pagePage 1 of 2Next pagelast page

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram