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re: Canceling Cox. Purposefully Placing Customers on Hold

Posted on 6/19/14 at 10:58 am to
Posted by Jack Daniel
In the bottle
Member since Feb 2013
25582 posts
Posted on 6/19/14 at 10:58 am to
Tell them you want to add extra service, then when you get a human, tell them you're canceling.
Posted by Cajun Revolution
Member since Apr 2009
44671 posts
Posted on 6/19/14 at 11:00 am to
GoT is over. HBO is definitely getting cut. There really is nothing I want to watch on TV. They'd have to cut it down a whole whole bunch for me to keep this.

I pay $67 at the apartment. I'd have to go down to about $30 with HBO. Ain't gonna happen.
Posted by cajuntiger26
Member since Jan 2013
338 posts
Posted on 6/19/14 at 11:02 am to
www.bbb.org

Seriously...they flat out lied to me about a service I negotiated and I told them I would report them. They didn't care so I went ahead and filed a complaint. 2 days later they called me, apologized and honored the commitment.

Hold them accountable. They are the worst.
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