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Started By
Message
re: YETI Warranty ??
Posted on 6/18/14 at 9:12 pm to tigertotiger
Posted on 6/18/14 at 9:12 pm to tigertotiger
This was the official reply I got back from Brian at YETI customer service ...
"I am very sorry this happened to your cooler. As I said on the phone, unfortunately cracks like this are not covered under our warranty. That being said, we would recommend sealing the crack with 3M 5200, a marine grade sealant, which will seal the crack, and keep it from spreading. Again, I am very sorry this happened, and let me know if you have any additional questions.
Thanks, "
"I am very sorry this happened to your cooler. As I said on the phone, unfortunately cracks like this are not covered under our warranty. That being said, we would recommend sealing the crack with 3M 5200, a marine grade sealant, which will seal the crack, and keep it from spreading. Again, I am very sorry this happened, and let me know if you have any additional questions.
Thanks, "
This post was edited on 6/18/14 at 9:25 pm
8
Posted on 6/18/14 at 9:14 pm to tigertotiger
That's bullshite
Posted on 6/18/14 at 9:14 pm to tigertotiger
So what really happened?
Posted on 6/18/14 at 9:15 pm to tigertotiger
Did you use it like beer can and drag it behind your truck when you got married?
Posted on 6/18/14 at 9:16 pm to tigertotiger
Sounds like they won't cover my dog chewing up the handles on mine either.... Bear Proof my arse!!!
Posted on 6/18/14 at 9:16 pm to tigertotiger
So I wrote another email disagreeing with his comment and he sent me this
I understand your disappointment, and am very sorry that this happened to your cooler. However, because this crack is not a result of a defect in manufacturing, it is not covered under the warranty, so the 3M 5200 is your best option. Again, I apologize that this happened. Let me know if you have any additional questions."
I understand your disappointment, and am very sorry that this happened to your cooler. However, because this crack is not a result of a defect in manufacturing, it is not covered under the warranty, so the 3M 5200 is your best option. Again, I apologize that this happened. Let me know if you have any additional questions."
Posted on 6/18/14 at 9:16 pm to tigertotiger
Did you submit pictures of the overall condition? If its as new as you say it is, certainly it looks new? A picture is worth a shite ton, the picture you show doesnt show anything but a broken piece of plastic.
Posted on 6/18/14 at 11:11 pm to tigertotiger
Fwd them all the yeti threads buncha cocksuckers
Posted on 6/19/14 at 7:37 am to tigertotiger
quote:
That being said, we would recommend sealing the crack with 3M 5200, a marine grade sealant, which will seal the crack, and keep it from spreading.
5200 ain't got shite on Flex Seal.
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