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re: Does AT&T refund the $200 you pay for a micro cell to improve service?

Posted on 6/16/14 at 4:06 pm to
Posted by Walkertiger
Asst. to the Regional Admin
Member since Nov 2007
2339 posts
Posted on 6/16/14 at 4:06 pm to
Why is it AT&T's fault that the signal doesn't work in your house? Does the service work out side your door? If so, Im glad the microcell helps but its not AT&T's fault. I mean some people build houses out of wood, bricks, concrete, multi-story, bunkers, etc. Those cell phone signals don't penetrate various structures as well as others. We cant expect them to put a tower outside everyone's door.

Just saying.
Posted by Korkstand
Member since Nov 2003
28712 posts
Posted on 6/16/14 at 4:18 pm to
quote:

Why is it AT&T's fault that the signal doesn't work in your house? Does the service work out side your door? If so, Im glad the microcell helps but its not AT&T's fault. I mean some people build houses out of wood, bricks, concrete, multi-story, bunkers, etc. Those cell phone signals don't penetrate various structures as well as others. We cant expect them to put a tower outside everyone's door.

No, but I would certainly expect them to cover the cost of the micro cell if you mention that you're going to see what kind of service you get inside your house with Verizon. It's pretty apparent from some of the posts in this thread that they are more than willing to do it, too. It is a very small price for them to pay to keep you as a customer.
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