re: Does AT&T refund the $200 you pay for a micro cell to improve service?

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just saying looking at it from the company perspective, why would they give it to just you for free?

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"Customer service".

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If they hear about bad coverage I'm sure they'd look into putting a tower there. But otherwise they'd just be handing out small cells like candy to anyone with bad coverage. Obviously you can't do that

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You mean "obviously they should do that", right? AT&T sells 2 things: cell service and customer service. Charging customers for devices that allow them to use their cell service is a total failure at both. This is not a phone where the customer chooses his device and pays for it. This is a device that makes up for the shortcomings of the service AT&T actually sells. This should absolutely 100% be paid for by AT&T. No customer should have to subsidize AT&T's network coverage... that's what your monthly bill is supposed to pay for already.