re: What does the OT say to someone after they lost a loved one?

"I'm sorry. He/she impacted my life in this/that way and that's why I'll miss him.

What can I do for you? Anything, really..."

If you have to begin with a disclaimer like "I'm not sure if this is the right time" you are about to day something wrong.

I lost my wife two months ago and I so sensitive to every little thing people do and say. But the lady who is doing my and my kids laundry twice a week could kick me in the nuts and I would still love her.