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re: Do's and Dont's of customer service...

Posted on 2/20/14 at 9:17 pm to
Posted by Dorothy
Munchkinland
Member since Oct 2008
18153 posts
Posted on 2/20/14 at 9:17 pm to
My husband always gets irked by employees who barely even respond when he says "Thank you". He feels like they should be thanking him for his business, and if they just mumble "you're welcome", he doesn't feel very welcome at all.
This post was edited on 2/20/14 at 9:18 pm
Posted by Mike da Tigah
Bravo Romeo Lima Alpha
Member since Feb 2005
58958 posts
Posted on 2/20/14 at 9:19 pm to
Does your husband ever get the proverbial Grunt Dorothy, or the look away with hand extended toward him move? That's the bestest. I'm pretty sure those are the ones waiting for their real job.


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