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re: I need some advice concerning a billing I believe to be improper...

Posted on 7/29/13 at 1:26 pm to
Posted by imjustafatkid
Alabama
Member since Dec 2011
50771 posts
Posted on 7/29/13 at 1:26 pm to
quote:

Does your or your wife's bank account (or credit card) reflect the insurance company drafted or charged your account?


We no longer have access to her old bank account so I'm not sure what it shows. They never drafted anything from our joint account but when we went by to ask them about that they told us everything was current and not to worry about it. I do show the credit card payments since we turned off the auto-drafts and I also have the billing statements showing a $0 balance for each of the months in question.
Posted by LSURussian
Member since Feb 2005
126966 posts
Posted on 7/29/13 at 1:35 pm to
To help me understand:

1) You have statements from your insurance company showing zero balance due for the two months they now say you didn't pay?

2) And you have a credit card statement showing the insurance company charged a payment(s) against your CC?

3) You have no way of getting a statement of your wife's old bank account from her bank but you know they didn't charge that account anyway so that is not relevant?
This post was edited on 7/29/13 at 1:41 pm
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