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re: GameStop Stops PS4 Pre-Orders as “Unlimited” Supply Runs Dry

Posted on 7/8/13 at 1:22 pm to
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
78080 posts
Posted on 7/8/13 at 1:22 pm to
quote:

we didn't have the money to refund them


So if they paid with a card, you couldn't do a refund ?
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167544 posts
Posted on 7/8/13 at 1:26 pm to
Merchant agreements won't let you refund to a card after a certain period of time.

At least mine was that way for my gas station.
Posted by Tactical1
Denham Springs
Member since May 2010
27104 posts
Posted on 7/8/13 at 1:31 pm to
quote:

So if they paid with a card, you couldn't do a refund ?


These were the exception, and even these needed to meet certain requirements.

although there were not many people that fully paid with a card, some people it was a combination between card/store credit/cash.

Surprisingly a large number of card payers didn't want the refund, as long as they got the machine before Christmas, they were fine. It was the cash/store credit folks that wanted it now acting like certified paralegals. It was a very delicate situation and I feel like Gamestop did absolutely nothing to prepare its stores for it.
This post was edited on 7/8/13 at 1:33 pm
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